Heather Michelle Owens
Resume and Work History
Management Software
Airtable
DOMO
Gatekeeper
Miro -Team Collaboration Software
Microsoft SharePoint/Office Suite
WorkFront
Design Software
Adobe Illustrator
Adobe Lightroom Classic
Adobe Photoshop
Critical Thinking
Creative Problem Soving
CNC Machine - Cricut/Silhouette/Laser
Design Materials
3D Paper Art/Resin/Clay
Acrylic/Oil/Gouache
Digital Art/Painting
Felt/Fabric
Graphite/Colored Pencil
Product Photography (DSLR)
Vinyl/Sublimation
Cricut 2023-Present
Content Creation Manager, Full-Time
Cricut sells desktop cutting machines to provide a way for designers and crafters to create customized crafts and gear. The Cricut Design Space Library provides a variety of project templates, images, and font options to be used to create these projects. It is my responsibility to ensure the correct content is available for our end users. I oversee everything from deriving data insights on content gaps to providing art direction and design briefs, as well as managing internal teams and artist contractor relationships.
Responsibilities:
Strategy
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Have an in-depth awareness and understanding of current and forecasted design trends
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Derive actionable insights from analyzing user data in DOMO
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Keep track of monthly data insights and provide to greater team on an ongoing basis
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Align content strategy and art requests with overarching company goals
Leadership
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Create and present content strategy for artists and cross-functional teams
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Create specific project design briefs for internal and contracted artists
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Weigh in on company strategy discussions with department knowledge and expertise
People Management
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Support, inspire and motivate team members career goals, with an emphasis on learning
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Cultivate trust and a win-win attitude among team and contractors
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Provide bi-annual Performance Reviews and weekly 1-on-1 meetings with team members
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Provide growth opportunities for team members
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Keep crafting materials and tools stocked for the team's project needs
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Liaison for art contractor relationships and needs, including contract and PO
Project Management
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Balance and delegate multiple high priority projects between internal and contracted artists
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Plan and log past, current and upcoming projects in project management software
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Organize, and prepare any delivered artwork, to be handed off to the production art team
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Brainstorm and implement more efficient and effective processes to improve workflow
Communication
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Able to adjust communication style based on audience. Including team members, contractors, executives regarding projects, timeline and deliverables
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Keep an open channel of communication with artists and cross functional teams
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Provide feedback and insights for new software, product, and material testing
Design
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Make necessary artistic corrections on delivered artwork in order to meet current project needs and/or deadlines, supplement with original artwork when needed
Cricut 2019-2023
Illustration Team Manager, Full-Time
Responsibilities:
Leadership
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Provide design direction for illustration team
People Management
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Support, inspire and motivate team members career goals, with an emphasis on learning
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Cultivate trust and a win-win attitude among team
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Provide bi-annual Performance Reviews and weekly 1-on-1 meetings with team members
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Keep crafting materials and tools stocked for the team's art needs
Project Management (Team)
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Balance multiple high priority projects for Illustration Team
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Ensure constant cross functional communication regarding projects, timeline and deliverables
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Brainstorm and implement more efficient and effective processes to improve current workflow
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Create and manage incoming art requests from various cross-functional teams
Communication
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Keep an open channel of communication with illustrators and cross-functional teams
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Partner with software to provide feedback and art for new software features
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Partner with UX for member facing Design Space projects and art decisions
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Participate and give feedback in alpha/beta product and hardware testing
Design
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Create original artwork when needed
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Shoot final photo and step-out photos of 3D paper projects
Cricut 2014-2019
Illustrator, Full-Time
Responsibilities:
Project Management (Self)
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Responsible for own workflow on multiple, current, and upcoming projects
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Stay flexible within an ever-changing and rigorous timetable
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Update spreadsheets and log new artwork
Communication
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Participate in ideation and brainstorming
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Present ideas to direct and cross-functional teams
Design
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Edit existing licensed artwork from style guides to meet specs for cutting machines
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Create original artwork to be used with materials for cutting machines such as; 3D paper templates, card templates, decals and letter sets
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Create original artwork and licensed artwork for physical products such as; paper patterns and embossing folders
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Adjust art style based on current trends
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Give and receive artistic feedback
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Assist with studio set design when needed
Independent Contractor/Freelance 2014-Present
Illustrator/Designer, Contract
(Meaningful Beauty, Basic Research, Live Conscious, Symmetry by Peter, Oh My Greenery, Be the Ripple)
Responsibilities:
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Create original artwork to meet clients needs
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Business logos
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Illustrations
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Product instruction visuals
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Product Icons
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Proactively engage with clients, soliciting feedback and adapting design concepts to ensure the product matches their vision and objectives
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Meet client deadlines
2010 - present
2010 - present
Education
Utah Valley University 2010-2014
BFA in Illustration
Notre Dame 2019
Foundations of Management Certification Course